TERMS AND CONDITIONS
Activity and Cinema Bookings
All bookings must be paid in full at the time of purchase to secure your booking.
All prices and activity timings are stated on our activities pages and can be selected within the booking form process.
Please arrive 15 minutes before your booking time. Staff have the right to refuse late entry so please remember to show up in plenty of time.
We recommend that you book in advance, where appropriate, to avoid disappointment on the day.
Adult with Baby Cinema Showings
These screenings are designed to provide a comfortable environment for adults to view films with babies. The lights will be brighter and the volume will be lower. Please note, all adults must be accompanied by a baby when attending an Adult with Baby performance. For the avoidance of doubt, “Adult” includes those purchasing an Adult or Senior ticket, and “Baby” is under 2 years old.
Parties & Corporate Events Bookings
We require a full payment to be made up front to secure the booking.
This amount will depend on the activity and the number of people and will be discussed with you when you make an enquiry.
Cancellation and Refund Policy
All bookings are non-refundable. If you require any assistance, please ring 01995 676210.
Under 18s Policy
Under 18s need to be accompanied by an adult over the age of 21 at all times.
We operate under the Think 25 policy. If you are lucky enough to look under 25, you will be asked to prove that you are over 18 when buying alcohol. Please ensure you have a valid form of photo ID to prove that you are over 18.
All credit/debit card payments are held securely.